Effective as of 25 July 2025
This policy explains how Beyond Mood Journal ("Beyond Mood Journal," "we," or "us") handles your personal data. Here’s a quick summary first, with key takeaways. It is not a substitute for reading the full policy, along with our Terms of Use.
When you use Beyond Mood Journal, you are trusting us with your personal data. We are committed to being transparent, protecting your rights, and respecting your data. We implement technical and organizational measures in an effort to protect personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the nature of the personal data that we process.
Beyond Mood Journal is dedicated to building a transformative self-help tool focused on emotional well-being and personal growth. Our vision is to empower individuals through insightful self-reflection, leading to a more fulfilling and harmonious life. We are developing an innovative AI-powered self-healing tool designed to help users understand their emotions and experiences by converting emotional patterns into actionable insights. This aims to enhance self-awareness, foster personal development, and improve overall quality of life.
This Privacy Policy explains how Beyond Mood Journal collects, stores, uses, transfers, and shares personal data from our users ("you") in connection with the Beyond Mood Journal mobile application (the "App") and the related website and services (all collectively, the "Services"). We have successfully launched a beta version of our app on both iOS and Android.
We may change this Privacy Policy from time to time. If the changes are material, we will notify you by email or through the App. Your continued use of the Services after this policy has been updated indicates your acceptance of changes made.
We collect personal data about you when you interact with the Services. This can be directly from you or, in some cases, automatically as you use the App.
When you sign up to use the Services, we may collect general information such as your name, email address, year and month of birth, password, and location information including time zone and language. You may also choose to input your first name or a preferred name.
When you use the Services, you can choose to input personal data about your well-being, such as:
When you access or use the Services, we may automatically collect the following information:
Depending on which features of the Services you use, we will process your personal data based on one or more of the following legal bases: your consent, to fulfill our contractual obligations to you in order to provide the Services to you, our legitimate interest in managing and improving our Services, or to comply with a legal obligation.
We process your personal data for the following purposes:
Data minimization and purpose limitation: We will not process personal data in a way that is incompatible with the purposes for which it has been collected or authorized by you, or collect any personal data that is not needed for the mentioned purposes. No sale of personal data: We will not sell or rent your personal data for monetary gain. We will not disclose your personal data except as otherwise described in this Privacy Policy.
It does not matter what country, state, or region you come from; we are committed to providing you with individual privacy rights in accordance with the GDPR (General Data Protection Regulation) and any other applicable data protection laws and regulations.
You have the following rights:
How to exercise your privacy rights: Please email us at hello@beyondmood.com to exercise your privacy rights. We will address your request within one month after receipt. It can take us up to 90 days in some cases, for example, for full erasure of your personal data stored in our backup systems. We will let you know if we need more time and explain the reasons for the delay39. We may require you to prove your identity to ensure the request is legitimate.
We will not share your personal data with third parties except as specified within this Privacy Policy.
With your consent, we may share some of your non-health personal data with third parties (like mobile marketing platforms similar to AppsFlyer) to promote the Services. This helps us reach you and people like you on various platforms and spread the word about Beyond Mood Journal.
We engage other companies to process your personal data on our behalf ("processors"). These processors help us run the Services, support our communication with you, or perform other App-related activities. They process certain personal data on our behalf to accomplish the goals related to the App functions and deliver the Services. We remain responsible for any acts or omissions of our processors, and we enter into data processing contracts with them to the extent required by applicable law.
Our core technology stack includes Flutter (Mobile), NestJS (Backend), Next.js (Web), Python (AI Agent), Prisma ORM, Firebase, Mongo, and Google Vertex AI4546. This implies the use of:
We may aggregate, anonymize, or de-identify your personal data so that it cannot reasonably be used to identify you58. We may share such data with third parties such as academic research institutions or mental health professionals or use the data for statistical purposes and clinical research. For example, we may share or use general age and demographic information and aggregate statistics about certain activities or symptoms from data collected to help identify patterns across users in articles, blog posts, and scientific publications, contributing to the advancement of scientific research on emotional health. For certain targeted academic or user research studies, we will contact you and rely on your consent.
The App may feature community areas (if implemented, similar to Flo's Secret Chats or guided groups) where users can share information. Any information you share in any online community area or online discussion is by its nature open to the community. Please think carefully before posting anything that may identify you in any public forum.
We implement technical and organizational measures to protect personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes:
We encourage you to protect your password and not share it with others. You may also wish to add a passcode or enable face ID to access the App for an added layer of protection.
No security system is perfect, and therefore, we cannot guarantee the absolute security of the Services or that your information will not be intercepted while being transmitted to us.
If we learn of a security systems breach, we may either post a notice or attempt to notify you by email and will take reasonable steps to remedy the breach as specified in applicable law and this Privacy Policy.
The Services are not intended for children, and we do not knowingly collect personal information from children under 16 years old through the Services. If you are aware of anyone under these age limits using the Services, please email us at sky@beyondmood.com, and we will take the required steps to delete such information and/or delete the child’s account.
We may contact you from time to time via email or through other means (like pop-ups or push notifications) to communicate with you about Services, offers, promotions, rewards, and events offered by us, and to provide news and information that we think will be of interest to you.
You can always opt out of receiving marketing emails by unsubscribing via the “Unsubscribe” link contained in the email. Opting out of these marketing emails or notifications will not end the transmission of service-related emails that are necessary to your use of the Services. You may also opt out of receiving push notifications by adjusting your settings in your device.
Beyond Mood Journal operates in multiple markets including Hong Kong, Canada, and the United Kingdom. Personal data we collect may be transferred to and processed in various countries where our service providers operate. These transfers are usually cloud-based and are subject to our retention policies. The laws of other countries may not offer the same protections as the laws of your jurisdiction.
When transferring personal data outside of the EEA and the UK, we will always apply appropriate safeguards in accordance with the law to ensure your personal data is protected. For example, we enter into data transfer agreements that incorporate the European Commission approved Standard Contractual Clauses and carry out transfer risk assessments.
We will retain your personal data for as long as needed to provide you with the Services or otherwise fulfill the purposes for which it was collected.
At any time, you can deactivate your account. We will address your deletion request within one month after receipt. It will take us up to 90 days in some cases to complete full erasure of your personal data stored in our backup systems67. If you choose to deactivate your account, Beyond Mood Journal will generally delete all your personal data, and it will not be recoverable should you later create another account.
If you choose to delete the App from your device or your account becomes inactive, we will retain your personal data for a period of three years in case you decide to reactivate the Services or reinstall the App. After three years of inactivity, we will delete your personal information.
We may retain certain personal data and other information after your account has been terminated or deleted as required and permitted by applicable law, such as to comply with legal obligations, for the establishment, exercise, or defense of legal claims, and for archiving purposes in the public interest, scientific or historical research, or statistical purposes.
If you have any questions or concerns about your privacy, you may contact us by emailing us at hello@beyondmood.com.